Testimonials
Here is what our customers had to say about our service:
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17/08/2007
Thanks again for the excellent service. Have a nice weekend.
Ajay, Switzerland
Ajay, Switzerland
06/08/2007
Just a few lines to thank you for your great service as usual. Today I spoke to Cem, who I think I've spoken to a few times before, but everyone who I've had dealings with at Insat are excellent.
I know my Sky contract is in safe, capable hands with you. Whenever I have a reason to contact you about something, whoever I deal with is knowledgeable, intelligent, and gets it right first time, every time - to steal a catchphrase, you do exactly what it says on the tin!
I made the wrong decision to buy my HD box from elsewhere, based on it being a bit cheaper, but I regret that now as I know I would not have had all the problems I've had if I'd bought it from you. When you have to deal with a very different 'customer service' when there's problems, it makes you appreciate the friendly, efficient people at Insat all the more. A few minutes on the line to Cem this morning and in no time my issues were all sorted, and even though I ended up getting my HD box from another place, the professionalism meant that there were no hard feelings and my box was paired with my account and the HD sorted.
Credit where credit's due, you guys do a great job, and that's why you have your customers' loyalty.
Please feel free to use any of my comments for your testimonials.
Richard, Italy
Richard, Italy
01/08/2007
Thank you very much for your help, I am very happy, that at least I have now most of the channels! Excellent service!
Balázs, Hungary
Balázs, Hungary
30/07/2007
Thanks to all at Insat you've been a great company to do business with and i will, at any opportunity, be giving your number and details to anyone who might need your service.
Thanks again,
Kevin, (France)
Kevin, (France)
27/07/2007
Many thanks for the efficient manner in which you deal with things.
Always a beer waiting in Budapest for you.
Patrick, Hungary
Patrick, Hungary
20/07/2007
All channels working again thanx for your help excellent service!
Andy, Switzerland
Andy, Switzerland
18/07/2007
Insat's service and advice has been great throughout my time abroad.
Andy, UK (formally Italy)
Andy, UK (formally Italy)
16/07/2007
My wife works for a large corporation in the Customer Service Department and she said to tell you that she will use this as an example in her next workshop of how to deliver great Customer Service, as you have definitely shown patience and outstanding Customer Service by working through the problem.
Thanks again
Robert, Switzerland
Robert, Switzerland
14/07/2007
Good morning - just to let you know we received our Sky+ box etc this morning and have had it working - what a fantastic service you provide. I just want to say you are probably the most efficient company either of us have ever dealt with and we will certainly recommend you to anyone we encounter on this island. Our technician was saying to us one time that he could not get Sky boxes - only BBC prime and Nova so will mention to him what you have on offer.
Thanks again.
Patricia and Barrie, Greece
Patricia and Barrie, Greece
13/07/2007
I would like to take this opportunity to thank you for this service, and who knows I may connect up again in the future.
yours sincerely,
Kevin, Netherlands
Kevin, Netherlands
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Customer Feedback
02 August 2010
Since July 2004 I'm a customer at INSAT: In any situation ever happened since then, such as the subscription start, quick receiver changeovers after ...
Winfred, Germany
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